SHADE SOLUTIONS
Add flexibility, shade and style to your outdoor living space with a Llaza retractable awning.
At Douglas, we are NZ and international award winners for our outdoor awnings and we would love to create a quality solution for you.
SHADE
AUTOMATION
CUSTOMISABLE
DULUX COLOUR RANGE
UV PROTECTION
WEATHER SENSORS
Experience 60 years of European design with Llaza awnings
Manual or electric, Llaza’s retractable awnings are customised by the Douglas team to fit your space, so you get the perfect amount of shade.
Flexible and adjustable shade to suit your lifestyle
Have shade on the patio at the touch of a button and shade that fits your space. Llaza retractables can be supplied as manual systems or motorised electric awnings, giving you smooth, quiet shade control.
Adjust projection and pitch for the right balance of sun and shelter – ideal for sunny decks, patios and outdoor rooms across Napier, Hastings and CHB.
- Individual window awnings for shade can be made up to 5.8m wide and 3.0m extension
- For larger spaces folding arm systems can span up to 9 metres
- Motorised weather sensors for intuitive protection
- High quality componentry
- Aluminium powdercoating in any colour from the Dulux range
Choose from waterproof & high-UV protection fabrics
Select from premium acrylic canvases and coated textiles designed to be waterproof and highly UV-resistant.
- Fabrics are rot and fade resistant, air permeable and water repellent, with high UV protection
- Choose from a wide range of colours and patterns to make the awning fit your style
See, touch and compare options at our Douglas showroom, 413 Queen Street West, Hastings.
Awnings on the move: motorhomes, caravans & horse trucks
Awning articles & feature projects
FAQs
SPECS, AESTHETICS & COMFORT
What sizes and spans are possible?
Are retractable awnings waterproof?
Retractable awnings are showerproof, similar to a quality deck umbrella. They are ideal for shading patios, decks, and windows. If waterproofing is essential, we can recommend alternative roof systems.
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What colour options are available?
You can choose from an extensive range of acrylic canvas colours and patterns, designed to coordinate with your home or business. Frames and cassettes are available in white, silver, anthracite, or black, with some colours indent-ordered for specific models.
Fabrics are available to browse in our Hastings showroom.
What fabrics are available for retractable awnings?
We offer a wide range of durable acrylic canvas fabrics designed for outdoor performance. All are UV-stable, fade-resistant, and water-repellent. Visit our Hastings showroom to browse swatches and find the fabric that suits your style.
What does the space feel like under a retractable awning?
Awnings provide comfortable shade while allowing airflow, keeping the area cooler on hot Hawke’s Bay days. With their retractable design, you can enjoy sun when you want it and shade when you need it.
How much does a retractable awning cost?
Every awning is custom-made, so pricing depends on the size, fabric, model, and installation requirements. If you share a photo and some basic measurements or contact our Hastings showroom, we can give you a ballpark figure. For an accurate quote, our team will visit your site in Napier, Hastings, or CHB to measure and discuss options.
How long will a retractable awning last?
With correct care, high-quality retractable awnings can last many years. Fabric life typically extends 8–12 years depending on exposure, while frames and mechanisms can last significantly longer with maintenance.
How do I clean and care for a retractable awning?
We recommend regular gentle cleaning to extend the life of your awning:
- Brush off dirt and debris with a soft broom.
- Hose down with clean water.
- Use a mild detergent and soft brush for marks.
- Rinse thoroughly and let dry fully before retracting.
We’ll provide full user and care guides at installation.
PROCESS & INSTALLATION
How long does installation take?
Installation usually takes 2 to 4 hours depending on size and site conditions.
Can you work to tight deadlines?
Yes. If you have an event, seasonal deadline, or urgent need, let us know and we’ll do our best to work to your timeframe.
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Do you charge for consultations or quotes?
Initial consultations are typically free of charge. If a project requires detailed design work or complex assessments, we’ll advise you upfront if fees apply. This is unlikely to be the case for awnings.
Who installs your retractable awnings?
Our Douglas team carries out all installations. Installers are professional, friendly, and well-known across Hawke’s Bay. We’ll let you know in advance who to expect on site, and you can meet the team on our website.
Can you reskin or repair my awning?
Yes. If your awning frame is still in good condition, we can replace the fabric to refresh its look and extend its lifespan. We also offer servicing and adjustments to keep your awning working smoothly.
Who can I expect to come to my site?
Our installers are part of the Douglas team – friendly, professional, and well-known across Hawke’s Bay. We’ll let you know in advance who is scheduled for your job, so you know exactly who to expect. You can also meet the team here.
Do you employ your own installation team or use contractors?
Installation is carried out by our own trained Douglas team, not contractors. This means you’ll always know who is coming to your property and you’ll receive consistent quality and service.
Can you work with other trades?
Yes. We often coordinate with builders, landscapers, electricians, and architects to ensure your awning project integrates seamlessly with your outdoor space.
Can you include custom metal fabrication in the project?
Yes. We can design and supply custom aluminium frames, powder-coated in your chosen colour, or adapt your existing pergola structure.
FURTHER INFO
What warranties are included?
Douglas provides a 2-year workmanship warranty. Retractable awning systems also include a 5-year limited liability product warranty, with fabric warranties of up to 5 years depending on supplier. Care and warranty documentation is provided at installation.
What warranty comes with retractable awnings?
Retractable awnings are covered by manufacturer warranties on fabrics and components, as well as Douglas’ own workmanship guarantee.
- Fabrics: UV, fade, and weather-resistance warranties (depending on your fabric choice).
- Frames and powdercoating: Covered under supplier warranties.
- Douglas installation and workmanship: Guaranteed locally.
Important: To keep your warranty valid, awnings must be used and cared for as recommended. We’ll provide care and user guides at installation, and you can view our Warranty statement here.
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What are the environmental credentials?
Retractable awnings are designed to last, reducing the need for frequent replacement. Frames are made from recyclable aluminium and marine-grade components for long-term durability.
As it stands, any outdoor fabrics used in roof systems, shades, or awnings are not currently recyclable in New Zealand at end-of-life (this applies to our products and anyone else’s). Our suppliers are known to be working on end-of-life solutions, and many of our fabrics are manufactured under stringent EU environmental and health regulations, covering the full product life cycle. If you’d like details for the specific fabric you’re considering, we can help you check the supplier’s information.
Some of our typical suppliers include:
View Sunbrella fabrics’ Sustainability Statement & Credentials, which includes GREENGUARD Gold Certification for healthy indoor air quality, and ISO 14001 for Environmental Management.
Mehler PVC , which includes their Eco-Care commitment for product life-cycle, REACH compliance and phthalate-free products.
Recasens Recacril, including REACH compliance and phthalate-free products.
Where our products really add value is in the longevity of the product – with Douglas you are buying a long-term, durable solution.
Where are retractable awnings made?
Llaza awnings are European-designed in Spain and manufactured offshore to their specifications. At Douglas, we are the authorised Hawke’s Bay dealer, fabricating and installing each awning locally with support from our trusted suppliers.
Have you won awards for outdoor living projects?
Yes. Douglas is a multi-award-winning Hawke’s Bay company, recognised both nationally and internationally for excellence in outdoor living projects, including retractable awnings.
How do I clean and care for a retractable awning?
- Clean with mild soapy water – avoid abrasive cleaners.
- Rinse thoroughly to prevent soap build-up.
- Allow fabric to dry fully before retracting.
- Check frames and moving parts periodically for smooth operation.
We’ll provide a User Guide and Care Instructions when we install your awning.
Have you won awards for your outdoor living projects?
Yes. Douglas is a multi-award-winning Hawke’s Bay company, recognised nationally and internationally for our outdoor living projects, including awnings, blinds, and retractable roof systems.
How we work
At Douglas we produce quality solutions for your project. Find out more about our process and how we work.
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Explore your options
Ask a Question
Tell us about your outdoor living area and let’s explore your options. You name it, we’d love to customise and craft it. Get in touch.
Margaret & Barrie, Havelock North (abridged)
“We are delighted with our new retractable awning. It has added an attractive dimension to our indoor/outdoor entertainment area, and comments made by family and friends have been overwhelmingly positive.
We would like to thank Stephen for his attention to our initial approach and quick responses. We also commend the demeanour of your installers, Jeremy and Derrick and consider that Douglas is fortunate to have such engaging and responsive employees on staff.”
Rob, Havelock North (abridged)
