At Douglas we produce quality solutions for your project
Our Process for
Outdoor Living Projects
Our Process for
Auto and Marine Projects
Our Process for Outdoor Living Projects
There are three steps to a successful outdoor living build with Douglas:
1. YOU CONTACT US
- We have a chat to determine the best fit for you
- Systems and textiles can be browsed in the showroom
- We come and do a site measure at a time that suits
2. WE QUOTE
- We’ll call or email with a formal quote
- You confirm the products and textiles to be used
- You chose what options you would like
3. YOU SAY YES!
- A deposit will be required to get started
- We carry out any further site inspections if required
- If any changes are required, we’ll update your proposal with you
- We pencil in a date and order the materials
- Our install team will confirm the start date
4. WE INSTALL
- Final inspection with you to make sure everyone’s happy
- If you’re adding Ziptrak® screens to a roof system, we’ll site measure again and schedule fabrication
- We’ll return to fit the Ziptrak® screens around 4 weeks later
Ready to get started?
Contact us to get your project underway.
Payment methods available:
Cash, Bank transfer, Credit Card, GEM Visa.
Please note a surcharge applies to all credit card transactions.
Our Process for Auto, Marine and Upholstery Projects
There are four steps to a successful auto, marine and textile fabrication job with Douglas:
1. YOU CONTACT US
- We have a chat to determine the best solution for you
- Visit the showroom with your car, boat, caravan or upholstery item*
*Please call ahead if you would like to ensure a trained team member is available - We consult with you on the scope of the job and take your details
2. WE QUOTE
- We’ll call or email with a formal quote
- Together we’ll confirm the products and textiles to be used
- Design plans may be included if the job has complexity
3. YOU SAY YES!
- A deposit will be required to get started
- We pencil in a production date and order the materials
4. WE FABRICATE
- If anything curly arises we’ll discuss with you before incurring costs
- Once your job is ready, we’ll call or text you for pick-up
- We’ll do a hand-over to make sure you are happy
Ready to get started?
Contact us to get your project underway.
Payment methods available:
Cash, Bank transfer, Credit Card, GEM Visa.
Please note a surcharge applies to all credit card transactions.
Why work with Douglas?
- Awesome team of in-house tradespeople
- We ONLY work with quality
- 100% Hawke’s Bay owned, and we support local
- Huge number of projects under our belt